Shippings and returns

Shipping

Good news! Our shipping policy is super straightforward:

All of our products are made to order and are typically fulfilled within 2 weeks of order date. This is different for preorders - refer to your specific item for detailed information! Shipping is free for orders over within the New Delhi.

Please refer to individual product pages for detailed shipping information. If you have a question about a specific order, don’t hesitate to reach out at hello@unit01labs.com .

Thanks so much for your support!

 

Returns

We'll gladly accept unused and unaltered products for domestic return or exchange. We ask that items must be returned in original packaging in order so that we can recycle and save on waste when possible.

returns will be processed in 3-7 days depending on traffic. 

For returns processed within 30 days of the shipment arrival date, a refund will be issued to the original form of payment at the original selling price IN 5-10 DAYS. Refunds will not be offered for merchandise more than 30 days after delivery date.

 

To return or exchange merchandise purchased directly from us, please request a return here.

  1. In the Email field, enter your email address, and then click Continue. Enter the verification code and log in.
  2. Click the order that you want to submit the return for.
    If your order has more than one item, then select the items that you want to return.
  3. Select a return reason and click request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you'll receive a refund.

If you have any issues, please reach out at hello@unit01labs.com .